Purchases are covered under the Distance Selling Regulations, which give consumer buyers the right to cancel the purchase within 7 working days after the day they receive the item.
Please contact us on 01284 753456 first, if you need to return or query any item you have received.
Faulty, Damaged or incorrect items:
Need to be reported to us within five days of receiving the item. The items should be returned to us in the condition they were received, preferably in the original parcel/wrapping. If it is not possible to return the item(s) in the original parcel/packing they should be suitably packaged to prevent further damage whilst in transit.
Will normally be refunded, if returned within 10 days of receipt. when returned with the item and packaging in as new condition.
All postage charges for returned items are the responsibility of the buyer.